[Action Scale Company ]

800-339-9392    951-369-9392    (Fax) 951-369-9683

Repair / Field Service

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At Action Scale Company we pride ourselves on fast, courteous professional service. Our technicians are up to date on modern electronic scales as well as traditional mechanical models. our capabilities range from the smallest most precise analytical balance to the large industrial sized tanks and hoppers, and all types and capacities in between (except motor vehicle scales).

Key Benefits

bulletEXPERIENCE     Promotes rapid diagnosis and repair.
bulletPROFESSIONAL   attitude, appearance and behavior.
bulletVERSATILE  repair at your site or at ours.

Capabilities

ON SITE REPAIR
On site repair consists of equipment evaluation, fault isolation and diagnostics. A verbal report of the problem is given and many repairs are completed at this level if authorized to do so. Next a written estimate to repair is given and we wait  for authorization before completing any work. Parts are then procured if not in stock and we return to complete the repair..
 
IN HOUSE (SHOP) REPAIR
For products picked up, shipped in or dropped off at our facility we perform the basic steps listed above. When authorized, repairs are completed and equipment is returned. Shop repair is also utilized when equipment requires a clean or temperature stable environment, isolation of intermittent problems and component level repairs not suited to field work.
 
PREVENTIVE MAINTENANCE
Preventative maintenance includes services such as cleaning scale pits or installation of optional protective equipment. Examples  are static prevention kits, cable guards and conduit, scale bumpers, ramps or  anchor kits, anti-theft devices and indicator mounting assemblies. Replacing in service covers, membrane keypads or anything that will alleviate expensive repairs in the future.

 

 

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